24/7 absence reporting

If an employee is absent from work, they call the Honeydew absence registration service as their first point of contact where call handlers gather and record relevant data. Alternatively, you can opt for managers or employees to register the absence information by logging in to our system online. When this information is complete and submitted, immediate notifications are sent to relevant managers and stakeholders through email and text message alerts.

Online tools and resource hub

Our software delivers tailored reports showing up-to-the-minute absence levels and trends whilst highlighting hotspots and non-compliance. Reports can be generated as needed or scheduled to report information at specified intervals. The Resource hub has task and case manager tools, sample templates, online workshops and interactive training courses. This information is key to engaging line managers as the more knowledge they have the more empowered they become.

Fast and effective referrals

Engage automated triggers and reminders can be used to ensure timely referrals to various services including occupational health, EAP support and physiotherapy. Highlighting potential high risk cases from first day of absence enables early intervention, which is a key factor in achieving quick returns to work. Remember, that after just 4 weeks off, 1 in 5 will not return to work so it is important to intervene early.

Measurable results

Honeydew identifies key areas for action and offers customised solutions for your business. We help you uncover the hidden costs of absence within your company and determine the best strategy for lowering these costs. Our analysis of the collected absence data will empower your managers to maximise attendance. Using our full toolset of integrated solutions helps your company achieve a measurable ROI resulting in an improved bottom line.

Implementation is easy

As a part of your Honeydew Day-1 absence reporting service, you will receive full support in implementation of the new service. The normal implementation timeline is 4-6 weeks, depending on the size of the organisation and the preferred roll-out schedule. There are just 3 tasks for the client-side implementation project leader:

Choosing your preferred communication pack
Compiling your staff list for upload
Outlining your call script and key absence policy points

Your Honeydew account manager will walk you through the process and handle the rest of the setup. We will also send reminders at key points to make sure deadlines are not missed. Depending on the requirements, on-site or remote training for managers can also be arranged prior to going live.

Customised communication pack

As a part of the subscription fee, Honeydew provides all Day-1 absence reporting customers with a printed communication package. These materials will be customised as per your preferences matching your company branding. The package can include:

Credit card sized wallet cards with the new absence reporting number for all staff
Employee guide to absence reporting with Honeydew
Frequently asked questions leaflet
A3 posters to hang up in communal spaces