What is Day One Absence Reporting?
Day One Absence Reporting is a service concept where full absence data is collected from first day of absence and cases are managed proactively from early on. Usually the absence data is collected by an outsourced service provider. In practice this means that employees call a dedicated absence reporting line to report their absence instead of calling their direct line manager or workplace. The call handler records the absence details in an absence database and notifications are sent to all relevant managers to let them know that this person will be absent.