Yawn! Some of the boring (but VERY necessary) stuff. We know, it's not the most thrilling read—but your privacy matters to us, and we're serious about protecting it. Here's everything you need to know about how we collect, use, and look after your data.
At Honeydew, we take your privacy seriously and are committed to protecting any personal information collected through our website. This policy outlines how we collect, use, store, and protect your data when you interact with our website, including when you request a demo, sign up for our newsletter, or fill out a contact form.
We collect information to enhance our services, communicate effectively, and ensure the best possible experience for our website visitors.
We may collect the following details when you interact with our website:
We use this information to:
We do not sell, rent, or share your personal data for marketing purposes.
We take appropriate security measures to safeguard your personal data against unauthorised access, loss, or misuse. These measures include:
However, as no online platform can be 100% secure, we encourage you to take precautions when sharing personal information online.
Cookies help us improve your experience by collecting anonymous data on website traffic and user behaviour.
Cookies are small files stored on your device when you visit our website. They allow us to recognise you when you return and help us enhance website functionality.
We may also use third-party analytics tools to track aggregated, anonymised user data for website improvement. These tools do not collect personally identifiable information.
Most browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. However, disabling cookies may affect the website's functionality.
For more details, visit your browser's help section on how to manage cookies.
Our website may contain links to third-party websites, such as partner organisations or industry resources. Once you leave our site, Honeydew is not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before providing any personal data.
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the right to:
To exercise any of these rights, please contact us using the details below.
We will respond within one month and may request additional information to verify your identity. In some cases, we may be required to retain certain data for legal or operational reasons.
If you have any concerns about how we handle your data, please contact our Data Protection Officer (see contact details below). If you are not satisfied with our response, you may escalate your complaint to the UK Information Commissioner's Office (ICO):
ICO Helpline: 0303 123 1113
Website: https://ico.org.uk/concerns/
If you have any questions about this policy or how we process your personal data, please get in touch:
Address: Honeydew Health Ltd, 4 Crown Place, London EC2A 4BT
Email: hello@honeydew-health.com
Phone: 020 3472 1100
We may update this Privacy and Cookie Policy periodically to reflect changes in regulations or our data practices. We encourage you to review this page occasionally for any updates.
Last updated: April 2025
Honeydew Health Ltd support team are happy to help you with your inquiries.
Write to us at Honeydew Health Ltd, 4 Crown Place, London EC2A 4BT.
Email us at hello@honeydew-health.com.
Call us on 020 3472 1100
0303 123 1113
https://ico.org.uk/concerns/